It's possible that your email provider is blocking mails from us. Please check your spam / junk mail folders to see if our mails are there.

If they are not there, you can add gaia.io and artofzoo.com to your safe senders / whitelist. This should force your mail provider to allow our mails to get to you.

NOTICE
Some email providers will prevent you from receiving emails with no notification and for no reason. This is important for you, because you do not know what mails you are not receiving. Particularly bad providers include:

  • GMX.de
  • AOL (VERY bad with blocking emails)
  • COMCAST
  • BELLSOUTH
  • FREENET.de
  • ATT.net

If you are using any of these providers, we strongly recommend changing to a better provider. We can recommend:

  • OUTLOOK.COM
  • GMAIL.COM
  • PROTONMAIL.COM (best for security because it is encrypted)

Please check your spam / junk mail folders to see if your confirmation email has gone in there.

If it has, we can recommend marking that email as 'safe' or 'not spam', so you can receive other emails from us in future.

If your confirmation email is not in your spam or junk mail folder, please contact Support.

Generally, any animal sex movies we have for sale will be presented as such on our websites. If specific movies are not shown for sale on our websites, those movies are not available for purchase from us.

Many of our past movies have been produced by 3rd party producers, we have no rights or permission to sell movies belonging to other people. Thanks for your understanding.

You can find available movies on our Video Shop area.

Movie pages have purchasing instruction, please follow the instructions carefully. You can check the How to Pay page for more information.

If you are having difficulties please contact Support.

We receive a high volume of requests to be put in contact with Models, Producers etc.

If any of our friends wishes to be contacted, they will be present and accessible either on this site, or on other similar sites. Please search around and see if you can find any contact details for the person you are trying to contact.

Unfortunately we are not able to put anyone directly in contact with anyone else, for security reasons.

Please check the size of your file - there are some limitations on the size of files uploaded. If your file is too big, you can try to convert it and make it a bit smaller.

Also please make sure there are no strange characters in your file name - the upload is a bit fussy about e.g. Russian characters, other non-latin characters, and special characters such as the ^ symbol.

If you are uploading animated gifs, the image size is important. If the image is too big, the system will resize it and break the animation. Please keep animated images no wider than 1400px and no taller than 400px. If you are having difficulties, please make your image smaller and test it again.

If you are still having difficulties, please send a copy of your image file to support so we can investigate the problem.

 

Each Member record has an amount of information associated with it. None of this information is really personal, but it does help us keep track of our Members.

We prefer to not delete Member accounts, for various reasons:

  • Members often want to remove their account in haste - later when they are in a different mood, they wish they hadn't
  • We like to keep track of good or bad behavior - it's not ideal for Members to behave badly, remove their account then come back with a clean slate

If you no longer wish to be a Member of our network, you can do the following:

  • Unsubscribe to any mails you are receiving
  • Add a fake email address to your account settings, and change your password to something you won't remember
  • Don't come back

Once you have done the above, there is no information on our system to connect you to our site. Really the only thing connecting you is your email, and you will have removed that.

Please note - once you have done the above, you will no longer be able to use that account (unless you keep a record of the password). You will not be able to request a change of password from us, because we only discuss account matters with Members mailing us from the same email address as we have on our system. Since you will have removed your real email address, we will have no way of knowing who you are. So PLEASE think carefully before exiting the site - it is often better to unsubscribe to all mails, and just leave your account active but unused - in case you change your mind at a later date and want to come back.

Thanks for your understanding.

 

 

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